We respect the Privacy of our users and protect them with the Privacy policies stated here.
1. The information Nanban Pookkal collects is for following reasons:
a) Delivering of order.
b) Authenticating the user details.
c) For Promotion of Nanban Pookkal.
d) For Intimating about Offers / Discounts.
2. The information that we collect is mainly:
Name / Address / Phone number / Email address / Payment details
3. When placing an order, information you provide will be shared with our banking services and distribution providers to ensure your order can be successfully processed and delivered. We will only share relevant information with these parties; all such providers are under obligation to ensure your information is kept private.
4. Nanban Pookkal will not email you in the future unless you have given us your consent (unless it is to confirm orders or delivery or Feedback)
5. No sensitive information about the users will be demanded.
6. For each new visitor to the website we automatically log certain information about how you are using our website. If your computer browser is set up to accept them, we use a feature known as a “cookie” which contains information that is stored on your computer hard drive for record keeping purposes. Cookies allow us to make our website more useful based on stored information about your preferences when you visit our website. If you do not wish for information to be recorded in this way, you are able to configure your browser to refuse cookies or to notify you when you have received one.
7. The Customer’s consent for sharing of information with its distributors and Banking firms is taken as implicit.
8. Nanban Pookkal may amend its policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.
Products and Pricing
All products listed on the website, their descriptions, and their prices are subject to change from time to time.
Nanban Pookkal reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.
The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.
Substitution Policy
Our sales and supply are based on the Chennai Flower Market
Occasionally, substitution of flowers is necessary due to temporary and or regional unavailability issues.
we deliver the product as close as possible to the description photograph shown and will
In an event where a product that you have ordered is out of stock or unavailable, we will contact you to give an option of an alternate product. If we are unable to get in touch with you, we will proceed with sending you the alternate product
Order Modification Cancellation Policy
There are some orders which are we are unable to accept and can be cancelled by our side. We reserve the right to cancel any order for any reason,
Before accepting any order, we need to have some details and information from your side. Before cancelling any order, we will contact you.
in case you want to modify or cancel an order, you can reach us on +91 44 28153191 / 9840203191 If the order has not been prepared or is not out for delivery, we will try to modify cancel the order for you. If the order has already been prepared dispatched, it cannot be cancelled modified and you will be charged for the order.
In other cases of order modification cancellation, please give at least 24 hours’ advance notice.
Order Delivery Confirmation Email
Shortly after you place an order, you will receive an Order Confirmation e-mail which will include all the details of your order, including the order number which will be required in the event you
You will also receive a Delivery Confirmation e-mail when your order has been delivered.
If you have any questions / comments about our privacy, please call on +91 44 28153191 / 9840203191 or write to us at nanbanpookkal@gmail.com
Thank you for visiting Nanban Pookkal
Nanban Pookkal Team Chennai